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Service Outage: You Won’t Be Able to Create New Short URLs this Weekend

Update (2/20): The migration was a success. Thanks for your patience.

Beginning on Friday, February 17 at 9pm ET, you will not be able to create new short Go.USA.gov URLs. All existing short Go.USA.gov URLs will continue to work. Also, new users will not be allowed to register for an account.

You should be able to create short URLs again on Monday morning, if not sooner. We need to temporarily stop creating short URLs so we can move Go.USA.gov to a new hosting environment. We apologize for the inconvenience.

Recent Changes and Improvements

Since we launched Go.USA.gov, we've been compiling a list of your requested changes and fixes. We’re happy to report that we just implemented a number of improvements to the service based on your great feedback.

Unfortunately, when we implemented these changes yesterday afternoon, we experienced some problems that did not appear during testing. These issues have been fixed and the service should be functioning properly. We apologize for any inconvenience this may have caused.

Recent Changes and Improvements

Since we launched Go.USA.gov, we've been compiling a list of your requested changes and fixes. We’re happy to report that we just implemented a number of improvements to the service based on your great feedback.

Unfortunately, when we implemented these changes yesterday afternoon, we experienced some problems that did not appear during testing. These issues have been fixed and the service should be functioning properly. We apologize for any inconvenience this may have caused.

Short URLs Should Work Correctly

Yesterday we made changes to Go.USA.gov that resulted in some short URLs not redirecting to the appropriate destination. We believe we've fixed this problem. All short URLs should function properly again.

Any URL that was created last night while we were experiencing issues may not work today. This is because we had to revert to earlier settings.

If you experience problems, please e-mail us at go.usa.gov@gsa.gov. Again, we are very sorry for these errors.

Short URLs Should Work Correctly

Yesterday we made changes to Go.USA.gov that resulted in some short URLs not redirecting to the appropriate destination. We believe we've fixed this problem. All short URLs should function properly again.

Any URL that was created last night while we were experiencing issues may not work today. This is because we had to revert to earlier settings.

If you experience problems, please e-mail us at go.usa.gov@gsa.gov. Again, we are very sorry for these errors.

Some Short URLs Are Not Working Properly

This afternoon we deployed changes to improve Go.USA.gov. Unfortunately, these changes resulted in some negative consequences that did not appear during testing. Some existing short URLs now redirect to other government sites. We deeply apologize for this and we're working to resolve this issue as soon as possible.

Some Short URLs Are Not Working Properly

This afternoon we deployed changes to improve Go.USA.gov. Unfortunately, these changes resulted in some negative consequences that did not appear during testing. Some existing short URLs now redirect to other government sites. We deeply apologize for this and we're working to resolve this issue as soon as possible.

Details for Short URLs Disabled Until December

Over the past few weeks, you may have noticed that Go.USA.gov was down or unstable. We've traced this issue back to frequent calls being made to the details page for short URLs, which shows referrers and click details. As a result, we've had to temporarily disable the details page to ensure the stability of the service. This link currently returns an error message. The number of clicks for each shortened URL is still available.

Details for Short URLs Disabled Until December

Over the past few weeks, you may have noticed that Go.USA.gov was down or unstable. We've traced this issue back to frequent calls being made to the details page for short URLs, which shows referrers and click details. As a result, we've had to temporarily disable the details page to ensure the stability of the service. This link currently returns an error message. The number of clicks for each shortened URL is still available.

Details for Short URLs are Now Available

In May, we announced that the referrers page for short URLs had been temporarily disabled. We’re happy to say that last week we enabled this feature and the referrers page is available again.

You can see the referrers for a short URL by clicking on the link that says “details for xxx.”

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