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Government Shutdown

Due to the government shutdown, information on this website may not be up to date. For information about available government services, visit USA.gov.

We will not respond to e-mails and other messages during the government shutdown.

UPDATE 10/17/13 - We're back and will respond to all messages soon.

Better Performance and Metric Downloads Are Available

We know that Go.USA.gov has been slow. We're sorry.

As the service has grown, it hasn't been able to keep up with the amount of users - now more than 10,000. We’re grateful for your support, and we have some good news to share.

We just finished completely re-engineering the back-end of the site to fix the slow speeds.

Better Performance and Metric Downloads Are Available

We know that Go.USA.gov has been slow. We're sorry.

As the service has grown, it hasn't been able to keep up with the amount of users - now more than 10,000. We’re grateful for your support, and we have some good news to share.

We just finished completely re-engineering the back-end of the site to fix the slow speeds.

The Go.USA.gov API is Now Available

We’re excited to announce that our API is available! This has been the most requested feature since we launched, and we’re happy it’s finally available.

With the Go.USA.gov API, you can

The Go.USA.gov API is Now Available

We’re excited to announce that our API is available! This has been the most requested feature since we launched, and we’re happy it’s finally available.

With the Go.USA.gov API, you can

Service Outage: Go.USA.gov Will Be Offline Tuesday, August 21 at 9pm ET

Beginning on Tuesday, August 21 at 9pm ET, you will not be able to access Go.USA.gov to shorten URLs or view metrics. Existing short URLs will not work during the outage. We expect the service will be down for 3-4 hours and apologize for any inconvenience.

This outage will enable us to improve the backend infrastructure for Go.USA.gov, and make it more stable and reliable for you.

Service Outage: Go.USA.gov Will Be Offline Tuesday, August 21 at 9pm ET

Beginning on Tuesday, August 21 at 9pm ET, you will not be able to access Go.USA.gov to shorten URLs or view metrics. Existing short URLs will not work during the outage. We expect the service will be down for 3-4 hours and apologize for any inconvenience.

This outage will enable us to improve the backend infrastructure for Go.USA.gov, and make it more stable and reliable for you.

Some E-Mail Addresses Not Receiving Go.USA.gov Messages

When you create a new Go.USA.gov user account or request a new password, an e-mail is immediately generated and sent. Unfortunately, some government e-mail addresses are not receiving our messages. This problem mostly impacts people with .mil e-mail addresses, but others are affected as well.

If this happens to you, please email us at go.usa.gov@gsa.gov and we can manually reset your password.

We are actively working to fix the problem and apologize for the inconvenience.

Some E-Mail Addresses Not Receiving Go.USA.gov Messages

When you create a new Go.USA.gov user account or request a new password, an e-mail is immediately generated and sent. Unfortunately, some government e-mail addresses are not receiving our messages. This problem mostly impacts people with .mil e-mail addresses, but others are affected as well.

If this happens to you, please email us at go.usa.gov@gsa.gov and we can manually reset your password.

We are actively working to fix the problem and apologize for the inconvenience.

Service Outage: You Won’t Be Able to Create New Short URLs this Weekend

Update (2/20): The migration was a success. Thanks for your patience.

Beginning on Friday, February 17 at 9pm ET, you will not be able to create new short Go.USA.gov URLs. All existing short Go.USA.gov URLs will continue to work. Also, new users will not be allowed to register for an account.

You should be able to create short URLs again on Monday morning, if not sooner. We need to temporarily stop creating short URLs so we can move Go.USA.gov to a new hosting environment. We apologize for the inconvenience.

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