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Go.USA.gov lets government employees create short .gov URLs from official government domains.

We welcome your suggestions, comments, and questions:

Common Problems and Questions

Password Reset

Reset your passwordYou should receive an e-mail soon after requesting a new password. If you do not receive the password reset message, please e-mail us.

Registering for a New Account

Government employees with .mil, .gov, .fed.us, .si.edu, and .state.xx.us e-mail addresses can register for an account without assistance. If you are a government employee with a different e-mail address, but you meet the registration exceptions, please e-mail us. We can help you register.

When you create a new Go.USA.gov account or request a new password, an e-mail is immediately generated and sent. E-mail us if you don't receive the automated message and we can help.

Custom Short URLs

Currently, we do not support the creation of custom short URLs, such as Go.USA.gov/mylink or Go.MyAgency.gov. Check our About page for more details and e-mail us with any questions.

Domain Exceptions

If you want to shorten a non .gov, .mil, .si.edu, .fed.us, or state.xx.us URL, please review our exception criteria. If you believe your domain meets the criteria, please e-mail us.

Analytics

If Go.USA.gov's analytics do not match another tool, please check our About page. We're happy to help if this doesn't address your question - just e-mail us.

DFAS, myPay, or Retired Military Personnel

Please contact a Defense Finance and Account Service customer care center. They can help you find the information you need.