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Ability to Shorten URLs Temporarily Disabled

We are currently experiencing an issue where new short URLs do not redirect to the correct location. We are actively working to fix the problem and hope to have it resolved soon. Until it is resolved, we have temporarily disabled the ability to create new short URLs.

Short URLs created before this problem began on February 6, 2015 should continue to work normally. You can still access metrics for existing short URLs.

We apologize for the inconvenience. Please contact us if you have any questions. Thank you for your patience.

No Click Metrics by Date Range After January 1

We're currently experiencing a problem recording click metrics by date range after January 1, 2015. Rest assured that the total number of clicks on your short URL is still being recorded.

You can still explore click metrics by date range before January 1, 2015 by clicking the metrics links for your short URL. If you select a date after January 1, you’ll see an error message at the top of the page.

We are actively working to fix this issue. Please contact us if you have any questions. Thank you for your patience.

New Feature: Time Based Metrics

We’re excited to announce that you can now view and export your click metrics by date ranges!

To graph the clicks for a short URL, log in to your account and click the metrics link for that URL. Select a date range and the graph will show the clicks for that time period. You can then download this data by clicking the “Export to CSV” link. metrics by date range graph

The granularity of the click data will automatically change depending on the number of days selected:

Why You Can't Delete a Go.USA.gov Link

Go.USA.gov links are permanent by design. They cannot be changed or modified. This is to ensure they always redirect to their assigned URL.

To maintain this permanence, they also cannot be deleted.

If you create a Go.USA.gov link you no longer need or want, just ignore it. You can use the new notes feature to add a note to yourself so you remember which links are in use and which are not.

Why You Can't Delete a Go.USA.gov Link

Go.USA.gov links are permanent by design. They cannot be changed or modified. This is to ensure they always redirect to their assigned URL.

To maintain this permanence, they also cannot be deleted.

If you create a Go.USA.gov link you no longer need or want, just ignore it. You can use the new notes feature to add a note to yourself so you remember which links are in use and which are not.

New Features and Improvements: Search Your URLs, Add Notes, New Bookmarklet, and More!

We’re happy to announce another round of new features and improvements! Please let us know if you see anything that looks unusual or if you have questions.

Log In With Your Username or E-Mail Address

You can now log in to Go.USA.gov with either your username or e-mail address. Previously, you could only log in with your username.

New Features and Improvements: Search Your URLs, Add Notes, New Bookmarklet, and More!

We’re happy to announce another round of new features and improvements! Please let us know if you see anything that looks unusual or if you have questions.

Log In With Your Username or E-Mail Address

You can now log in to Go.USA.gov with either your username or e-mail address. Previously, you could only log in with your username.

Fix in the Works for Missing Page Buttons

We made a code change to fix a defect and the change accidentally removed the next and previous page buttons from your short URL history. Sorry about that! The good news is that a fix should be in place soon.

In the meantime, you can find metrics for old short URLs by using the export to CSV feature.

You can also access the details for any short URL by using this shortcut: https://go.usa.gov/shorturl/link/xxxx. For example, the details for http://go.usa.gov/abdc are now available at https://go.usa.gov/shorturl/link/abcd.

Fix in the Works for Missing Page Buttons

We made a code change to fix a defect and the change accidentally removed the next and previous page buttons from your short URL history. Sorry about that! The good news is that a fix should be in place soon.

In the meantime, you can find metrics for old short URLs by using the export to CSV feature.

You can also access the details for any short URL by using this shortcut: https://go.usa.gov/shorturl/link/xxxx. For example, the details for http://go.usa.gov/abdc are now available at https://go.usa.gov/shorturl/link/abcd.

Government Shutdown

Due to the government shutdown, information on this website may not be up to date. For information about available government services, visit USA.gov.

We will not respond to e-mails and other messages during the government shutdown.

UPDATE 10/17/13 - We're back and will respond to all messages soon.

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